Find the answers to your questions with the tutorials below

Video Tutorials For Account Admins / Managers

Introduction and Learner Dashboard

How to Add a New Learner

How to Preview and Assign a Course

How to Assign a Learning Path

How to Bulk Import New Learners

How to Disable a Learner

Dual Roles

How to Award Course Completions (used for group viewing or staff meetings)

How to upload 3rd party Certificates (For courses outside of PVA)

FAQ: Legacy Courses

The PVA subscription offering is in a new, updated system. Therefore, you will need to still go to “Sign Up” to purchase a subscription and create a brand new account..

No, you will still be able to access your previously purchased courses by logging into our “legacy” platform in our log in page. however, we do recommend that learners access and download all certificates and transcripts in their previous PVU learner accounts by May 1, 2024.

When you click Login from www.pattersonvetacademy.com, select “PVU Legacy Platform” and login under the blue login button to your right in the pop-up screen.

You will have until May 1, 2024 to access your previously purchased individual PVU courses.

FAQ: Subscription Courses

If you enrolled in an individual PVU course between June 20th-July 4th, you may reach out to subscriptionsupport@pattersonvet.com to request to upgrade to a subscription purchase instead.

No, you will still be able to access your previously purchased courses by logging into our “legacy” platform in our log in page. however, we do recommend that learners access and downloaWhile our base subscriptions start with 10-seat packages, the overall cost of $790/year still results in significant savings for even one user. Previously, PVU’s leading management courses were $450-$575 for one full course, and access for only one user. Now, at $790/year, even if only utilized by one user, they will have access to 50+ courses (with new courses added monthly) and 60 RACE hours, and 40 CVPM hours.

Individuals will access PVU content via a subscription as well. Our base package is $790/year.

We accept all major credit cards as forms of payment (Mastercard, Visa, Discover and American Express).

Within 24-48 business hours the administrator of the subscription account will receive an email for them to access their account and begin assigning users.

Yes, subscriptions renew annually on an automatic basis, billing the same card the subscription was created with.

Yes, each learner has their own individual account, which is accessible 24/7 and functions independently of other learners.

While complimentary courses are not available with the subscription model, we have courses you can try before purchasing on our homepage at www.pattersonvetacademy.com under Courses.

Yes, we are utilizing the same learning management system, and you will be enjoying the same top-notch education! The advantage is greater access for less, and the opportunity to add on content from ACT’s educational library.

Was your question not covered here?

Reach us at subscriptionsupport@pattersonvet.com or schedule a support call here!